Planned ASMS senior doctors' strike — Thursday 1 May, 24 hours
Patient safety is our priority. Our hospitals and emergency departments will remain open. Continue to attend all appointments on the day of the strike unless we have contacted you to reschedule.
Whanganui Hospital has an emergency department and after hours, inpatient and outpatient services, maternity unit and acute mental health services. Whanganui Hospital is a smokefree site.
On this page
If your health emergency is not life threatening, but you cannot wait for an appointment with your usual doctor or healthcare provider, go to an after hours or urgent medical centre. They can help you with things like bad cuts, sprains or breaks, minor head injuries, or if you are feeling really sick. You do not need an appointment but might have to wait.
Whanganui Accident and Medical is an urgent care clinic co-located within Whanganui Hospital's Emergency Department.
They are open 8am to 8pm, every day.
Whanganui Accident & Medical (external link)
There are no accident and emergency urgent care clinics in the rural part of the Whanganui region.
For:
Rural telehealth care — Ka Ora Telecare (internal link)
There are 2 after hours pharmacy services in Whanganui.
Find pharmacies in the Whanganui region (external link)
General enquiries: 06 348 1234
Specific department and ward contact details are found under the 'Departments and services' section below.
Physical address:
Postal address:
For general health record queries either:
Release of personal health information request formPDF332 KB
For mental health record queries either:
Health New Zealand | Te Whatu Ora has a broad privacy statement to inform you of how we handle personal and health information while you are in our care.
Privacy statement — Health New Zealand | Te Whatu Ora (internal link)
For information on patient travel and allowances call 06 348 1245 8am to 4:30pm, Monday to Friday.
Contact us for media enquiries and Official Information Act requests.
Media centre — Health New Zealand | Te Whatu Ora (external link)
Whanganui Hospital visiting hours are 8am to 8pm, 7 days a week.
There are bus services that stop at Whanganui Hospital.
Bus timetables and fares — Horizons Regional Council (external link)
St John's Waka Ora health shuttle is available to take patients to and from some rural areas to appointments at Whanganui Hospital.
These shuttles are run by volunteers and are subject to changing schedules.
They are available in the following areas:
Find out about shuttle times in your area on the St John website, or by calling them on on 0800 925 2672
Waka Ora Health Shuttles — St John (external link)
The National Travel Assistance Scheme helps people who need to travel long distances or travel frequently for health appointments.
Access to car parks for the main and emergency entrances is via Gate 1 on Heads Road.
Access to car parks for Building C Te Āwhina, Building E Te Whare Kākāriki, Building F Lambie and Building G Te Kōpae is through Gate 2 on Heads Road.
Parking is free at Whanganui Hospital.
There are mobility vehicle drop-off zones for patients and visitors at:
There is also drop off space outside buildings accessed through Gate 2.
Whanganui Hospital has 23 designated parking spaces for people with a mobility parking permit. These car parks are available in key areas within the hospital public parking areas. You will need to display your permit.
Mobility parking spaces:
An ATM is located at the main entrance.
Espresso Plus Café is located in the foyer of the main entrance of the hospital. It is open 7:30am to 4pm, Monday to Friday.
Top Café is located next to the Lambie Building. It is open 8am to 7pm, Monday to Friday.
Justice of the Peace (JPs) are are available to help you with:
If you need the help of a JP, ask a staff member.
All meals are provided, and patients are given a menu to select from. If you have any special requirements chat to our staff.
Meal times are approximately:
An inpatient pharmacy is located on the first floor.
The pharmacy supplies medication to all wards and departments in our hospital. A pharmacist will come to your bedside to:
During this one-on-one consultation the pharmacist will:
We have 2 Chaplains who visit the wards regularly. They can mediate for and counsel patients and their families on spiritual concerns and offer prayer, spiritual guidance and the sacraments.
The chapel is located on the first floor and is open at all times for reflection and quiet retreat. Services are held at 10am each Sunday. If you would like to attend, please tell your nurse early on Sunday morning. A hearing aid induction loop area is included in the Chapel.
Patients and visitors can use Inspire Net's free wi-fi while in the hospital grounds.
Language interpreters
If you need a language interpreter let our staff know. They can assist with booking an interpreter for your appointment through Interpreting New Zealand.
Interpreters are not always available at short notice so give as much notice as possible.
Interpreting New Zealand (external link)
Contact us on 06 348 1234 to let us know about your disability needs, so we can support you during our hospital visit.
If you need an NZSL interpreter let our staff know before your visit as interpreters are not always available at short notice.
To save you repeating information to your doctor or health and disability services, use My Health Passport. It explains how you want health professionals to communicate with you and help you.
The passport is a booklet you fill out and take with you to visit health and disability services.
My Health Passport — Health and Disability Commissioner (external link)
Te Hau Ranga Ora Māori Health Service operate 3 whare.
To book accommodation call 06 348 1234 and ask to speak with the on call haumoana navigator.
A whare for emergency and temporary accommodation for out-of-town whānau.
Mauri Ora information brochurePDF1.1 MB
A whare to support families who experience the sudden loss of a whānau member.
A whare that supports whānau-centred care through education, wānanga and hui.
The hospital and grounds are all smoke and vape free areas. If you are a patient we can help with nicotine replacement therapy.
Patients are given 3 meals a day which are selected from a menu the day before. Menus include choices for specialised diets, including diabetic and vegetarian choices.
Meal times are approximately:
A drinks trolley comes around at meal times and at morning and afternoon tea time. This service is just for patients.
