Urgent mental health services — Canterbury

Urgent mental health services are available 24 hours a day, 7 days a week in Canterbury.

On this page

Contact us

For an adult mental health emergency in Canterbury, freephone 24 hours a day, 7 days a week:  0800 920 092

For a child or youth mental health emergency in Canterbury:

  • Monday to Friday, 8:30am to 5pm, freephone: 0800 218 219 (option 2)
  • after hours, weekends and public holidays, freephone: 0800 920 092

Where to find us

Our mental health emergency teams are based at Hillmorton Hospital.

Hillmorton Hospital (internal link)

Services we provide

Adult mental health emergencies

Single Point of Entry is your initial contact with mental health services in Canterbury. It streamlines the way people are referred for community mental health services they need. They are your first point of contact for emergencies and non-emergencies.

Child and youth mental health emergencies

The Child, Adolescent, and Family (CAF) emergency team manages emergency presentations for children and adolescents aged 0 to 17 inclusive.


For non-emergency enquiries for child and youth mental health, contact:

Child, Adolescent and Family Link (CAFLink) (internal link)