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Feedback is important to us, to help us improve our service

We welcome and appreciate receiving feedback. To improve our service we need your patient story. Whether compliments, comments, questions, suggestions, complaints or a mixture, your feedback will be passed on to the manager of the area, who may contact you for more information.

  • Click here to find out more about how to place feedback, compliment us or make a complaint.
  • If you have a general enquiry about a patient or hospital services. Please phone the call centre 06 878 8109 or click here to send them an email.

  • If you have an enquiry about DHB or community-funded services. Please phone 06 878 8109 or email the CEO.

  • For website, communications or media feedback please email: comms@hawkesbaydhb.govt.nz.

Other useful links: 

Our Health website

Health Hawke's Bay - Hawke's Bay's primary health organisation

Office of the Ombudsman

Official Information Act (OIA)

Hawke's Bay District Health Board

Corner Omahu Road and McLeod Street Private Bag 9014 Hastings 4156 Phone 06 878 8109 Fax 06 878 1648

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Public Hospital and Health Centres

Hawke's Bay Fallen Soldiers' Memorial Hospital
Omahu Road
Private Bag 9014
Hastings 4156
Phone 06 878 8109

Napier Health
Wellesley Road
PO Box 447
Napier
Phone 06 878 8109

Central Hawke's Bay Health Centre
Cook Street
PO Box 521
Waipukurau
Phone 06 858 9090

Wairoa Health
Kitchener Street
PO Box 84
Wairoa
Phone 06 838 7099